基于服务型制造的陕汽集团供应链优化研究

基于服务型制造的陕汽集团供应链优化研究

摘 要

随着全球经济的快速发展和信息技术的突飞猛进，服务型制造之路已成为其

必然趋势，也是增强制造业整体实力和竞争力的必然选择。服务型制造既是一个

经济系统也是一个服务生态系统，面对新变化，制造企业重新审视自身的竞争优

势，重新界定自己企业和产品的核心竞争力，必将面临供应链的优化问题。为此，

文章将服务型制造背景下的供应链优化作为研究对象，重点分析陕汽集团的供应

链优化问题。

文章在广泛收集和阅读服务型制造和供应链优化的基础上，梳理了服务型制

造的概念演化、概念结构、属性、特点和实现方式等，分析了服务与制造结合对

制造业发展的影响。其次，分析了混合供应链的组成要素和实现形式，研究了供

应链优化对制造业的影响。结合服务型制造与混合供应链的概念属性，二者之间

具有相辅相成的关系，服务型制造模式下混合供应链形成以资金流、物流、价值

流、信息流和服务流循环作用的系统结构，同时服务型制造对供应链优化有稳定、

协同和创新的作用，由此分析得出基于内生和基于共生的供应链优化理论模型。

第三，文章分析了解陕汽集团服务型制造发展现状，分析其供应链现状，运用PEST

嵌入式SWOT分析法对陕汽集团供应链进行定性分析。第四，基于陕汽集团供应链

现状分析，建立陕汽集团供应链绩效评价的指标体系，在此基础上运用主成分分

析方法展开评价分析，提取出三个影响陕汽集团供应链绩效水平的主成分，根据

绩效得分情况进行评价分析，最后针对定性分析与定量分析结果，提出陕汽集团

供应链优化的思路和对策建议。

关键词：服务型制造；混合供应链；供应链；优化

Supply chain optimization research based on service-oriented

manufacturing of ShaanXi Automobile Group

Specialty: Industrial Engineering

Abstract

With the rapid development of global economy and information

technology, the way of service oriented manufacturing has become the

inevitable trend, and the inevitable choice of enhancing the overall

strength and competitiveness of the manufacturing industry. Service

oriented manufacturing is not only an economic system but also a service

ecosystem, faced with the new changes, manufacturing enterprises has to

re-examine their own competitive advantage, and redefine the core

competitiveness of enterprises and products of themselves, they will face

the problem of supply chain. Therefore, this paper takes the supply chain

optimization under the service oriented manufacturing background as the

object of study, and focuses on the analysis of the optimization of supply

chain based on symbiosis or endogenous theory.

Based on widely collected and read the service oriented manufacturing

and supply chain optimization, this paper firstly combs the concept

evolution, concept structure, properties, characteristics and the

realization way of service-oriented manufacturing, and analyses of the

positive and negative effects of the combination of the service and

manufacturing on the development of manufacturing industry. Secondly, this

paper analyses the elements and the realization form of supply chain, and

studies the effects of the optimization of supply chain on manufacturing

industry. Thirdly, this paper combines with the concept property of

services manufacturing and hybrid supply chain, they has a complementary

relationship, supply chain under hybrid service-oriented manufacturing

mode forms the system structure based on capital flow, logistics, value

flow, information flow and circulation function of service flow, at the

same time, the service oriented manufacturing has a stable, cooperative

and innovative role in the optimization of supply chain, reach a conclusion

of the optimization theory model of supply chain based on endogenous and

symbiosis. Fourthly, through the analysis of current situation of supply

chain of Shanqi industry, according to the value analysis method used to

solve the selection problem of service activities of mixed supply chain

model based on endogenous, according to the method of TOPSIS used to solve

the partner selection problem of mixed supply chain model based on

symbiosis, establish the optimization model of the supply chain of Shanqi

industry. Finally promote manufacturing enterprises to construct hybrid

supply chain mode fit its development, to realize the transformation of

manufacturing to service success.

Keywords: service-oriented manufacturing; mixed supply chain; supply

chain; optimization

目录

1 绪论............................................................................................................................... 1

1.1 研究背景 .................................................................................................................. 1

1.2 研究意义 .................................................................................................................. 2

1.2.1 理论意义 ............................................................................................................... 2

1.2.2 现实意义 ............................................................................................................... 3

1.3 国内外研究现状综述 .............................................................................................. 3

1.3.1 服务型制造国内外研究综述 ............................................................................... 3

1.3.2供应链优化的研究现状 ........................................................................................ 6

1.4 研究目的和内容 ...................................................................................................... 8

1.4.1 研究目的 ............................................................................................................... 8

1.4.2 研究内容 ............................................................................................................... 8

1.5 研究方法 ................................................................................................................ 10

2研究的理论基础 ......................................................................................................... 12

2.1 服务型制造的理论概述 ........................................................................................ 12

2.1.1 服务型制造的概念及成因分析 ......................................................................... 12

2.1.2 服务型制造的特征 ............................................................................................. 13

2.1.3 服务型制造的属性 ............................................................................................. 14

2.1.4 服务型制造的价值实现机理 ............................................................................. 14

2.2 供应链相关理论 .................................................................................................... 15

2.2.1供应链的概念及基本特征 .................................................................................. 15

2.2.2供应链管理的定义 .............................................................................................. 15

2.2.3 供应链管理的特征与内容 ................................................................................. 16

2.2.4 供应链管理的过程 ............................................................................................. 16

2.2.5 供应链管理的作用 ............................................................................................. 17

2.3 服务型制造与供应链的关系 ................................................................................ 18

2.3.1 服务型制造背景下，混合供应链的产生 ......................................................... 18

2.3.2 服务型制造背景下，混合供应链的构成 ......................................................... 18

2.3.3服务型制造对供应链优化的作用 ...................................................................... 19

2.3.4 服务型制造模式下，供应链优化途径 ............................................................. 19

3 陕汽集团供应链现状分析 ........................................................................................ 20

3.1 陕汽集团现状简述 ................................................................................................ 20

3.1.1 陕汽集团公司现状 ............................................................................................. 20

3.1.2 陕汽集团服务型制造发展现状 ......................................................................... 21

3.2 陕汽集团供应链模式分析 .................................................................................... 22

3.2.1 陕汽集团供应链现状 ......................................................................................... 22

3.2.2 陕汽集团现有价值链分析 ................................................................................. 23

3.3 陕汽集团供应链SWOT分析 .................................................................................. 25

3.3.1陕汽集团供应链PEST嵌入式SWOT分析 ..................................................... 25

3.3.2陕汽集团供应链PEST嵌入式SWOT矩阵 ..................................................... 27

3.3.3陕汽集团供应链发展战略选择矩阵 .................................................................. 28

4基于服务型制造的陕汽集团供应链综合评价 ......................................................... 29

4.1 陕汽集团供应链评价原则 .................................................................................... 29

4.2陕汽集团供应链评价指标体系............................................................................. 30

4.3陕汽集团供应链评价方法与模型......................................................................... 34

4.3.1评价方法介绍 ...................................................................................................... 34

4.3.2具体步骤及流程 .................................................................................................. 35

4.4陕汽集团供应链评价演算与结果分析................................................................. 37

4.4.1评价演算 .............................................................................................................. 37

4.4.2评价结果分析 ...................................................................................................... 42

5 基于服务型制造的陕汽集团供应链优化思路与对策 ............................................ 46

5.1 陕汽集团供应链优化的指导思想 ........................................................................ 46

5.1.1供应链管理理念 .................................................................................................. 46

5.1.2服务型制造理念 .................................................................................................. 46

5.2 陕汽集团供应链优化的主要思路 ........................................................................ 47

5.2.1主成分优化 .......................................................................................................... 47

5.2.2其他方面优化 ...................................................................................................... 49

5.3 陕汽集团供应链优化的对策建议 ........................................................................ 50

5.3.1加快产业结构调整，大力发展服务型制造 ...................................................... 50