对兴隆供电公司绩效管理研究

华北电力大学工商管理硕士专业学位论文
目 录
中文摘要
英文摘要
第一章 引言·····························································，······································……1
1.1 论文的背景和意义 ······················································...·····.................……1
1.2 国内外的文献综述 ····································································...........……1
1.2.1 绩效管理国外研究动态·······························································……1
1.2 .2 绩效管理国内研究动态·······························································……2
L 3 论文所要解决的问题 ·································································..........……4
第二章 绩效管理理论概述 ····························································.................……5
2 .1 绩效管理 ······························································································……5
2.2 绩效考核体系的构建原则··························，·········································……5
2.3 绩效考核方法·······································，···············································……6
2.3.1 强制正态分布法 ··················································........................……6
2.3.2 量表考核法 ·····································································，············……6
2 .3.3 行为锚定评分法 (BARS) ···························································……6
2 .3.4 平衡计分卡 (BSC ) ·····································································……7
2 .3.5 目标管理法 ··················································································……8
2 .3.6 关键绩效指标法 ···································································.......……8
2.4 绩效考核与绩效管理 ····················································.....................……n
第三章 兴隆供电公司绩效考核现状评估·····················································……12
3.1 兴隆供电公司概况 ····································································，·····.·.……12
3.2 兴隆供电公司绩效管理现状 ·，····························································……13
3.2.1 绩效考核的指标及标准体系······················································……13
3.2.2 绩效考核的 目标 ········································································……14
3.2.3 绩效考核的方法和程序 ·····························································……14
3.2.4 绩效考核结果的应用 ···，·····································，·······················……14
3.3 兴隆供 电公司绩效管理现状的分析与评价·······················，················……14
3.3.1 绩效考核的标准体系并不完善··················································……巧
3.3.2 绩效考核没有真正落到实处·································，····················……巧
3.3.3 员工对绩效管理的重要意义认识不到位···································……巧
3.3.4 绩效考核结果的应用范围太窄··················································……15